服務支援
RMA返修流程
以下政策适用于ENBIK产品的RMA返修。 如果需要，它将帮助您正确退回ENBIK的产品。 如果您对RMA返修政策有任何疑问或需要技术支援，请联络我们。
RMA返修号
联络销售部门申请一个 RMA编号
保固期确认
确认是否在保固期内然后生产RMA跟进号码
RMA返修单
客户传回RMA申请表单
寄送返修品
将产品退回到技术支援团队
诊断RMA报告
确认评估是否需要进行维修, 评估费适用于任何RMA商品，无论是在保固期内还是保固期外
客户维修批准
客户应该签署批准表返回给我们同意或不同意继续维修
维修产品
维修RMA货物和制作维修报告
维修费用报告
保修期内的产品将是免费维修。
将RMA货物运回给客户
RMA Number
Contact sales to request a RMA number
Warranty Confirm
Check in or out of warranty and then produce RMA number to follow up
RMA Form
Customer send the RMA request form with RMA number
Ship RMA goods
Return products to technical support team
Diagnose RMA Report
An evaluation fee is applied to any RMA goods, whether in or out of warranty
Customer Repair Approval
Customer should sign the approval form back to us to agree or not agree to proceed
Repair Products
Repair RMA goods and produce repairing report
Repair Expense Report
Products under warranty will be repaired no charge.